Customer Service Statement & Complaints Procedure

NRG Experts aims to provide a high quality, professional service at all times.

As a customer or potential customer of NRG Experts, you can expect us:

We ask NRG Experts customers to:

If you are unhappy with the service you receive, discuss it first with the person concerned. If this does not lead to a satisfactory resolution then you can make a formal complaint by writing to:

Neil Kurz, Director
NRG Experts
8 Kingsbury
Bucks HP20 2HT

We will: